Deliver Orders Quickly and Reliably in Hard-to-Reach Markets. Customs & Returns Included.

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Your Cross-border Parcels

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Seamless Cross-border Transport, Customs Clearance, and Last Mile Delivery

At Merkana, we take the complexity out of international shipping, ensuring your products reach customers quickly, cost-effectively, and reliably—no matter where they are.

Merkana - Transport & Last Mile Deliveries

How We Handle Cross-Border Transportation?

When you sell through Merkana, we take full responsibility for the logistics process. Here’s how it works:

  1. Efficient Collection & Consolidation – We gather shipments from multiple sellers, optimizing packaging and transport to reduce costs.
  2. Cross-Border Shipping & Customs Handling – Our logistics network ensures smooth international shipping, handling all customs documentation and tax compliance to prevent delays.
  3. Last Mile & Returns – We handle for you last mile deliveries & returns in all countries where your clients are. 

Seamless Last-Mile Delivery & Returns Handling

Once your parcel reaches the destination country, we ensure swift and reliable last-mile delivery by injecting it directly into the networks of trusted local couriers. We take care of:

  1. Localized Courier Partnerships – We integrate with leading last-mile delivery providers in each country, ensuring fast and familiar service for your customers.
  2. Smart Sorting & Distribution – Packages are processed at local hubs and handed over to the most efficient delivery partners.
  3. Multiple Delivery Options – Depending on the country, we offer home delivery, pick-up points, and lockers, enhancing convenience for customers.
  4. Live Tracking & Customer Notifications – Real-time updates, reducing delivery anxiety and improving satisfaction.
  5. Local Returns Handling – All customers have the option to return their order in full or partially in our local warehouse.

Why Choose Merkana for Your Logistics?

Selling internationally shouldn’t be a logistical nightmare. With Merkana, you get seamless, reliable, and cost-effective cross-border transport, last-mile delivery, and returns handling, so you can focus more on growing your business.

End-to-End Logistics Management

We can take care of everything - from pickup to final delivery to the end customer and returns handling in the country of destination of the parcel.

Cost Savings and Optimization

Optimized routes, bulk shipping rates, and local courier networks lower your expenses in each of the countries we offer the service for.

Better Customer Experience

Shorter transit times, full traceability, instant messaging and familiar last-mile carriers increase trust.

Regional Reach, Local Optimization

We combine international logistics power with local delivery precision for all our operations.